How to fix Attachment stripped issue in Horde webmail client?

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About webmail:

Webmail is one of the most commonly used features in cPanel. These services allow users to access their e-mail over the Internet without the need of any software installation. cPanel has the three types of the webmail email client.

1.Horde
2. RoundCube
3. Squirrel

Horde Email client:

The horde email client is very easy to understand and allows for quick navigation between all sections. The Horde email client has the below features to handle the emails efficiently.

  • Address Book
  • Attachment
  • calendar
  • Spell Check
  • Event Remember
  • Folder Manipulation
  • Mail Filters
  • Search mail
  • Mobile Interface available.

Error:

You have sent mail to someone with attachment. Maybe, you sent some wrong information to them. so you have been trying to edit the sent attachment. But attachment is not able to edit, it shows the below error.

Attachment stripped: Original attachment type: “application/vnd.openxmlformats-officedocument.spreadsheetml.sheet”.

error

Reason for this issue: The issue occurred due to the sent mail attachment saved option is not enabled in email settings.

Below Steps helps to fix the Attachment stripped issue in Horde webmail client

Step 1: Login in cPanel.

  • Write domain name/cpanel in your browser. And it will redirect the cPanel login page.
  • Enter the correct cPanel login username and password. Now the cPanel is login successfully.

Step 2: Go to Email Account interface and log in the mail using horde email client.

Access webmail

Step 3: Go to setting->preference->Mail-> sent mail.

settings

Step 4: Click the sent mail option.

sent mail

Step 5: Here you need to select the save the attachment by using drop down option and save it.

save attachment

Now you can able to edit the attachment. We hope this article helps to fix the “Attachment stripped issue in Horde Webmail client”.

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